We appreciate EVERY visitor to our site, and whether you purchase a game from us or not!
All PLAAY.com games arrive in your mail box complete with everything you need to play, including dice, tokens, markers, and a sturdy two-piece box to store your game when you're finished playing. There are photos of actual components included on each game's information page.
Cards come printed in perforated sheets, which you can quickly and easily separate.
Orders are generally shipped within two business days of receipt of payment, although we try to process orders within 24 hours when possible. All games are now shipped USPS Priority mail, with most domestic packages delivered within one to three days. NOTE: COVID-19 has changed/extended USPS delivery standards. Read more here.
If you have any questions, please e-mail us and we'll be happy to help!
First, please be sure to read the information below and to the right about how your order is packaged and processed. We want you to be satisfied with your purchase!
If you're ordering a game online, after you enter the online order page (click the "online shop" button at right or the "shop" link at the top or bottom of any page) you'll simply click on any game box to go to that game's product page. From there, you'll click on the "add to cart" buttons that correspond to the items you'd like to purchase. You can switch to any game's product page at any time during the purchase process by clicking on the "shop" link in the black menu bar and then selecting a different game's product page.
We use PAYPAL for all our credit card purchases, because of PAYPAL's impressive online security. Please note that you do NOT have to have a PAYPAL account to use PAYPAL. All you need is a credit card.
If you're ordering a game through the mail, review the product and price information and then simply write a note indicating which products you want, and the address to which you'd like the package mailed. Please make your check or money order payable to PLAAY.com, and mail to 9436 Painted Canyon Circle, Highlands Ranch, CO 80129.
Prices include shipping and handling for domestic (USA and territories) delivery. International delivery requires an additional charge. The additional charge is based upon product weight and will be added in at check-out.
All International orders are shipped USPS First Class International Air Mail. Please note that international delivery times can vary widely, anywhere from five days to five weeks, depending on distance, region, and local delivery policies.
ALSO please note that prices do NOT include any duties, customs charges or taxes which may be applied by a foreign government. Such taxes and fees are the responsibilty of the purchaser.
PDF PURCHASES: At present, PDF purchases are delivered by return e-mail. While we make it our goal to deliver PDF products as promptly as possible, typically within a few hours, please allow up to 24 hours for delivery of PDF products. Products will be delivered to the e-mail address associated with the PAYPAL purchase unless you specify otherwise.
If you have questions, please don't hesitate to contact us, we'll be happy to help.